Ongoing Support & Product Evolution is a long-term partnership where we become your extended engineering team, handling everything from critical bug fixes to major feature development. This isn't basic maintenance—it's active product evolution where we continuously improve your SaaS, add features based on user feedback, optimize performance, and keep your technology stack modern.
Most SaaS companies need 2-5 engineers working continuously after launch: fixing bugs, building features, optimizing performance, updating dependencies, responding to incidents, and evolving the product with market demands. Our retainer model gives you this team at 40-60% of the cost of hiring full-time engineers, with enterprise-grade processes, no recruitment overhead, and instant scale up/down flexibility.
We've supported CARE UK for 3+ years maintaining mission-critical healthcare systems, evolved QFix through 10x growth and eventual acquisition, and helped dozens of startups ship 2-3 major features monthly while maintaining 99.9%+ uptime. Our support includes proactive monitoring that catches issues before users notice, rapid incident response (typically <15 min), and strategic guidance on technical roadmap.
Whether you've just launched and need reliability, are scaling rapidly and need velocity, or maintaining a mature product and need efficiency, ongoing support is the difference between your product stagnating and continuously improving to stay competitive.
Four compelling reasons to invest in continuous support.
Monthly retainers start at 40 hours/month | Scale up/down as needed | Long-term partnerships (CARE UK: 3+ years)
For software development in the USA, we use modern and scalable technologies like React, Angular, Node.js, Python, and .NET, along with cloud platforms such as AWS and Azure. This helps us deliver secure, high-performance, and future-ready applications.
Let's become your extended engineering team and evolve your product continuously.
Trusted by founders and technology leaders across global markets.